Privacy Statement
EmotiveNI is the owner and operator of www.EmotiveNI.com (the Site). We are committed to protecting and respecting your privacy. We sell vehicles and on occasion introduce clients to finance companies to fund their purchases. We pride ourselves on quality, service and relationships and are committed to protecting and respecting your privacy through your interactions with us and when you use our site.
This privacy notice tells you what to expect us to do with your personal information.
EmotiveNI is the controller of your personal information. This means EmotiveNI decides why and how your personal information is processed. Our contact details are provided below.
This Privacy Notice may change from time to time so please check this Privacy Notice occasionally to ensure that you are happy with any changes.
1. Contact Details
Our contact details are provided below:
Post:
Low Road, Islandmagee, Co Antrim, Northern Ireland
Telephone:
+44 (0)7450 050473
Email:
gethin@emotiveni.com
Website:
www.EmotiveNI.com
2. What information we collect, use, and why
We may collect or use the following information:
Names and contact details
Addresses
Gender
Occupation
Date of birth
Marital status
Third party information (such as family members or other relevant parties)
Payment details (including bank information for transfers and direct debits)
Financial data (including income)
Transaction data (including details about payments to and from you and details of products and services you have purchased)
Usage data (including information about how you interact with and use our website, products and services)
Employment details (including salary, sick pay and length of service)
Health information (such as medical records or health conditions)
Information relating to compliments or complaints
Records of meetings and decisions
Website user information
3. Lawful basis and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we will respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
4. Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Processing required to design and manage outsourced bespoke employee benefit programmes dependent on employee needs, analyse business strategies, prevention of fraud, to inform clients of updates to our terms and conditions and policies, for general administration including queries, complaints, claims, help and support.
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Processing required to design and manage outsourced bespoke employee benefit programmes dependent on employee needs, analyse business strategies, prevention of fraud, to inform clients of updates to our terms and conditions and policies, for general administration including queries, complaints, claims, help and support.
Our lawful bases for collecting or using personal information for the prevention, detection, investigation or prosecution of crimes are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Processing required to design and manage outsourced bespoke employee benefit programmes dependent on employee needs, analyse business strategies, prevention of fraud, to inform clients of updates to our terms and conditions and policies, for general administration including queries, complaints, claims, help and support.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Processing required to design and manage outsourced bespoke employee benefit programmes dependent on employee needs, analyse business strategies, prevention of fraud, to inform clients of updates to our terms and conditions and policies, for general administration including queries, complaints, claims, help and support.
5. Where we get personal information from
Information contained in or relating to any communication that you send to us or send through our site
6. How long we keep information
The length of time we retain your personal information is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We do not retain personal information in an identifiable format for longer than is necessary.
We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under paragraph 2 above (What information we collect, use and why). The only exceptions to this are where:
the law requires us to hold your personal information for a longer period, or delete it sooner;
you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law (see paragraph 3 (Lawful bases and data protection rights) above); or
you exercise your right to require us to retain your personal information for a period longer than our stated retention period (see paragraph 3 (Lawful bases and data protection rights) above).
7. Who we share information with
Others we share personal information with:
Insurance companies, brokers or other intermediaries
Professional advisors
Organisations we’re legally obliged to share personal information with
Suppliers and service providers
8. Where we store your personal information
Where permitted by applicable law, we may transfer your personal information to jurisdictions outside of the UK for the purposes set out in this privacy notice. We will implement appropriate safeguards to secure the transfer of your personal information to jurisdictions outside the UK. These safeguards include:
relying on declarations made by regulators or governments (e.g. adequacy decisions/regulations);
where the third country where data is being sent is not subject to such declaration, the standard contractual clauses approved by relevant regulators or governments, as applicable;
ensuring that the recipients are subscribed to international frameworks; or
such alternative measures as are valid and appropriate at the time.
If you use our services whilst you are outside the UK, your information may be transferred outside those territories in order to receive those services.